How flight attendants make or break the “friendly skies”

I have flown a lot over the years and one thing for sure is that the cabin crew can make all the difference in the world .

On a recent flight (unnamed airline) I lucked out getting 1st class (don’t ask) the extra space, fold flat seating, menus, wine and all the other amenities that come with it are nice on a long flight, but the thing that was best was the cabin crew smiled and were nice. Of all the extras you get in 1st class this was, to me, the biggest change between coach and 1st class . It was an international flight, one that I had done 3 other times in the last month in coach .
It was like a personality light switch flicks when the cabin crew goes beyond the magic curtain. A Jekyll and Hyde personality disorder if you may.

I’m well aware that flight attendants have to deal with unruly people , but so does everyone else who works in the service industry . One flight, a few weeks ago, returning from Europe , my friend had stated to me that one particular attendant hadn’t smiled once and had visible frown lines . It could have been a bad day , though I took notice and saw that none of them smiled , ever.

As I sit here on a flight out of Chicago writing this, I am pleasantly surrounded by a crew of smiling flight attendants from Southwest . I am not giving any airline a bump or plug , but Southwest seems to know how to pick’em . I am an easy flier and I don’t think I have ever hit the attendant button ever ( maybe when I was six, but that doesn’t count ) I have never asked for a pillow, blanket or anything else. It’s just that a smile goes a long way at 35,000 feet in the sky . So when I am lucky enough to have a happy flight crew, I like to let them know . Just like a smile goes a long way, so does a deserved compliment .

I think when we we travel , everyone needs to just smile more, including myself , cheers 🙂

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